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Frequently Asked Questions

FAQs

Find answers to all your questions about our tours, accommodations, payment options, cancellation policy, and more on our frequently asked questions page. Our travel experts have compiled a list of the most commonly asked questions and provided detailed answers to help you plan your perfect trip. Contact us for more information or to customize your own tour itinerary.

We offer a variety of tours including adventure, cultural, wildlife, beach, and family-friendly tours.

You can easily book a tour with us through our website or by contacting our customer support team.

The best time to travel varies based on your destination and the activities you plan to do. Our travel experts can provide you with the best recommendations for your desired destination.

We offer several payment options, including credit cards, debit cards, and bank transfers. Contact our customer support team for more information.

Yes, we offer special discounts and promotions for group bookings. Please contact our customer support team for more details.

Flights are not included in the tour package price but accommodations are included unless otherwise specified.

Yes, we offer customizable tour packages to meet your specific needs and preferences. Contact our customer support team to learn more.

Our cancellation policy varies based on the tour package and destination. Please refer to the tour package details or contact our customer support team for more information.

We use comfortable and safe transportation options including private cars, buses, and boats depending on the tour itinerary.

We offer a variety of accommodations including hotels, lodges, campsites, and homestays depending on the tour itinerary and destination.

We provide a recommended packing list for each tour package based on the activities and destination. You can also contact our customer support team for more information.

Travel insurance is not included in the tour package but we highly recommend purchasing it separately for your peace of mind. We can assist you in purchasing travel insurance if needed.

ADDRESS

Nairobi

PHONE

+254 795 973 686

EMAIL

info@kenluxtravel.co.ke

CRUISE TOUR

CITY TRAVEL

RELAX LOCATION

COOL TOURS